BIZCAST: Dining Etiquette with Katie Walters & Shawn McManus

Katie Walters of Walt’s Restaurant and Tavern, and Sean McManus of Savory Creations join Bizcast Greater La Crosse to discuss the ins and outs of restaurant etiquette and the elements that contribute to exceptional service.

They cover topics such as the importance of communication, the role of ambiance, handling wait times, ensuring consistency in the kitchen, and tips for customers to improve their dining experience.

00:00 Introduction to Restaurant Etiquette
00:22 Meet the Experts: Katie Walters and Sean McManus
01:19 The Customer Experience: From Entry to Seating
03:42 Managing Wait Times and Communication
06:38 Timing the Meal: The Art of Service
11:52 Consistency in the Kitchen: Behind the Scenes
15:58 Encouraging Experimentation and Handling Allergies
23:55 Tipping Etiquette and Payment Challenges
31:24 Final Thoughts and Advice for Diners